Legal
Last updated: 1 January 2025
These Terms of Service govern the relationship between Swagat Tharu trading as Beldon Coaching ("the practice", "I", "my") and you, the client, when you purchase or engage with any coaching service offered through beldoncoaching.co.uk. By booking a programme, you agree to these terms in full.
Beldon Coaching provides one-to-one executive leadership coaching delivered remotely via secure video conferencing. All services are personal-development services and are not therapy, counselling, mental health treatment, financial advice, legal advice, or recruitment services.
Beldon Coaching is operated by a single individual, Swagat Tharu, as a UK sole trader. There is no company, no team, and no associate coaches. All work is delivered personally by me.
Programmes are booked via the Stripe-hosted payment links published on this website. Payment is taken in full at the point of booking and confirms acceptance of these Terms and the relevant programme scope.
Each programme has a defined session count, timeline, and deliverable list which is published on the Programmes and Pricing pages. The scope is fixed at booking. Any change of scope requires a new written agreement.
Following booking, I will provide a scheduling link within two working days. For multi-session programmes, we agree the full schedule at the outset to provide certainty across the engagement.
You may reschedule a session at no charge with at least 48 hours' notice. Sessions cancelled within 48 hours may be rescheduled once at no cost; subsequent late cancellations are forfeit.
One programme pause of up to 30 days is permitted per engagement at no cost, by request in writing. Longer pauses may be agreed at my discretion.
Everything you share within our coaching engagement is held in the strictest confidence and will not be disclosed to any third party without your written consent, except where I am legally compelled to do so or where there is a credible risk of serious harm.
Frameworks, scorecards, playbooks, and personal development plans produced for you during your programme are your property to use, retain, and reference indefinitely. The underlying methodology and templates remain my intellectual property and may not be reproduced for commercial use.
Sessions are not recorded by default. Recording will only take place with your explicit consent and where it forms part of the agreed programme deliverables.
You agree to engage in good faith, to attend agreed sessions, to complete reasonable between-session assignments, and to be candid about your circumstances so that the coaching can serve you.
I commit to delivering the contracted programme to the highest professional standard. I cannot and do not guarantee specific career outcomes such as promotion, salary increase, or job transition, as these depend on factors outside my control.
Refund terms are set out in full on the Refund Policy page and incorporated into these Terms by reference.
To the fullest extent permitted by law, my total liability arising out of or in connection with any engagement is limited to the fees you have paid for that engagement. I am not liable for any indirect, consequential, or business losses.
I am not liable for failure to perform where prevented by events beyond my reasonable control, including illness, technology failure of major infrastructure, or government action. Sessions affected will be rescheduled at no cost to you.
Either party may terminate the engagement on written notice. Refunds following early termination are governed by the Refund Policy.
Concerns should be raised through the procedure set out on the Complaints Procedure page.
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute.
I may update these Terms from time to time. The version in force at the time of your booking is the version that governs your engagement.